Frequently Asked Questions
How do I post an event?
Posting a community event is easier than ever! If you haven’t already, please register for an account. Once you are registered you can add an event.
Do I need an account to post an event?
Yes. Our calendar requires that you register for an account to post an event. Having an account makes it convenient to manage all of your event in one place! Signing up for an account is easy, click here to get started!
I forgot my account’s username and/or password. How can I retrieve this information?
If you have forgotten your username and/or password, on the login screen, click the "Forgot your password?" or the "Forgot your username?" link. Enter your account’s email address to have this information sent to you. Please be sure to check your spam/junk folders for the email if you don’t see it right away. If you are still having issues, please contact us and we will be happy to assist you!
I posted my event Why is it not showing up in the calendar?
All submitted events are approved by DiscoverMooseJaw.com staff before they show up on the calendar. The event will display as "Published" on the Manage My Events page, but it will not appear until approved. Please allow 24 hours for the approval process.
How can I create a recurring event?
At this time it's not possible for users to create recurring events. If you have a recurring event, create the first event, then email us at [email protected] to make it a recurring event.
How can I edit my event?
Sign into your account, then click “Manage My Events". Click the Edit button next to the event you wish to edit.
If you are unable to locate your events in your “Manage My Events” area, it may be due to being logged into another account associated with another email address. Please check to make sure you are logged into the correct account used to post the event.
How can I delete my event?
If you need to delete your event, sign into your account, then click “Manage My Events”. Near the bottom of the form, change the Event from "Published" to "Draft", then click "Save".
If you are unable to locate your event in your “Manage My Events” area, it may be due to being logged into another account associated with another email address. Please check to make sure you are logged into the correct account used to post the event.
Why was my event not approved?