The City of Moose Jaw’s smarter water meter project is set to begin this month. 

City council approved the project in 2020 and Neptune Technologies was contracted to replace all old water meters in the city with smart meters. The city estimates there are about 12,500 meters that need to be replaced. 

The project is expected to occur in phases, with each phase aligned with the city’s existing billing routes. Below is a map of the phases can be seen below: 

Water meter replacement map

Residents in the first selected route will receive new meter starting the week of Nov. 14. Letters will be going out to residents about the process of the meters being delivered and installed. 

“The new smart meters will provide utility customers and the City multiple benefits,” said Jim Puffalt, City Manager.

Some of those benefits to residents include: 

  • Eliminates the need for Utility customers to submit water meter readings 

  • Eliminates the need for Utility employees to enter a property.  

  • Eliminates the current process of billing estimates as each billing will be accurate to the date the billing was processed. - Eliminates the risk of a faulty reading and mistaken billings. 

  • Eliminates the risk of undetected water leaks. 

The project is expected to wrap up by the fall of 2024. 

More information can be found on the City of Moose Jaw’s website. Water meter billing inquiries can also be made by contacting City of Moose Jaw Customer Service at (306) 994-4400 or email